Files
remnawave-bedolaga-telegram…/app/database/crud/ticket_notification.py
Fringg eb18994b7d fix: complete datetime.utcnow() → datetime.now(UTC) migration
- Migrate 660+ datetime.utcnow() across 153 files to datetime.now(UTC)
- Migrate 30+ datetime.now() without UTC to datetime.now(UTC)
- Convert all 170 DateTime columns to DateTime(timezone=True)
- Add migrate_datetime_to_timestamptz() in universal_migration with SET LOCAL timezone='UTC' safety
- Remove 70+ .replace(tzinfo=None) workarounds
- Fix utcfromtimestamp → fromtimestamp(..., tz=UTC)
- Fix fromtimestamp() without tz= (system_logs, backup_service, referral_diagnostics)
- Fix fromisoformat/isoparse to ensure aware output (platega, yookassa, wata, miniapp, nalogo)
- Fix strptime() to add .replace(tzinfo=UTC) (backup_service, referral_diagnostics)
- Fix datetime.combine() to include tzinfo=UTC (remnawave_sync, traffic_monitoring)
- Fix datetime.max/datetime.min sentinels with .replace(tzinfo=UTC)
- Rename panel_datetime_to_naive_utc → panel_datetime_to_utc
- Remove DTZ003 from ruff ignore list
2026-02-17 04:45:40 +03:00

259 lines
8.6 KiB
Python

"""CRUD operations for TicketNotification."""
from datetime import UTC, datetime
import structlog
from sqlalchemy import desc, func, select, update
from sqlalchemy.ext.asyncio import AsyncSession
from sqlalchemy.orm import selectinload
from app.database.models import Ticket, TicketNotification
logger = structlog.get_logger(__name__)
class TicketNotificationCRUD:
"""CRUD operations for ticket notifications in cabinet."""
@staticmethod
async def get_by_id(db: AsyncSession, notification_id: int) -> TicketNotification | None:
"""Get notification by ID."""
query = select(TicketNotification).where(TicketNotification.id == notification_id)
result = await db.execute(query)
return result.scalar_one_or_none()
@staticmethod
async def create(
db: AsyncSession,
ticket_id: int,
user_id: int,
notification_type: str,
message: str | None = None,
is_for_admin: bool = False,
) -> TicketNotification:
"""Create a new ticket notification."""
notification = TicketNotification(
ticket_id=ticket_id,
user_id=user_id,
notification_type=notification_type,
message=message,
is_for_admin=is_for_admin,
is_read=False,
created_at=datetime.now(UTC),
)
db.add(notification)
await db.commit()
await db.refresh(notification)
return notification
@staticmethod
async def get_user_notifications(
db: AsyncSession,
user_id: int,
unread_only: bool = False,
limit: int = 50,
offset: int = 0,
) -> list[TicketNotification]:
"""Get notifications for a user (not admin)."""
query = (
select(TicketNotification)
.where(
TicketNotification.user_id == user_id,
TicketNotification.is_for_admin == False,
)
.options(selectinload(TicketNotification.ticket))
.order_by(desc(TicketNotification.created_at))
)
if unread_only:
query = query.where(TicketNotification.is_read == False)
query = query.offset(offset).limit(limit)
result = await db.execute(query)
return list(result.scalars().all())
@staticmethod
async def get_admin_notifications(
db: AsyncSession,
unread_only: bool = False,
limit: int = 50,
offset: int = 0,
) -> list[TicketNotification]:
"""Get notifications for admins."""
query = (
select(TicketNotification)
.where(TicketNotification.is_for_admin == True)
.options(selectinload(TicketNotification.ticket))
.order_by(desc(TicketNotification.created_at))
)
if unread_only:
query = query.where(TicketNotification.is_read == False)
query = query.offset(offset).limit(limit)
result = await db.execute(query)
return list(result.scalars().all())
@staticmethod
async def count_unread_user(db: AsyncSession, user_id: int) -> int:
"""Count unread notifications for a user."""
query = (
select(func.count())
.select_from(TicketNotification)
.where(
TicketNotification.user_id == user_id,
TicketNotification.is_for_admin == False,
TicketNotification.is_read == False,
)
)
result = await db.execute(query)
return result.scalar() or 0
@staticmethod
async def count_unread_admin(db: AsyncSession) -> int:
"""Count unread notifications for admins."""
query = (
select(func.count())
.select_from(TicketNotification)
.where(
TicketNotification.is_for_admin == True,
TicketNotification.is_read == False,
)
)
result = await db.execute(query)
return result.scalar() or 0
@staticmethod
async def mark_as_read(db: AsyncSession, notification_id: int) -> bool:
"""Mark a notification as read."""
query = (
update(TicketNotification)
.where(TicketNotification.id == notification_id)
.values(is_read=True, read_at=datetime.now(UTC))
)
result = await db.execute(query)
await db.commit()
return result.rowcount > 0
@staticmethod
async def mark_all_as_read_user(db: AsyncSession, user_id: int) -> int:
"""Mark all notifications as read for a user."""
query = (
update(TicketNotification)
.where(
TicketNotification.user_id == user_id,
TicketNotification.is_for_admin == False,
TicketNotification.is_read == False,
)
.values(is_read=True, read_at=datetime.now(UTC))
)
result = await db.execute(query)
await db.commit()
return result.rowcount
@staticmethod
async def mark_all_as_read_admin(db: AsyncSession) -> int:
"""Mark all admin notifications as read."""
query = (
update(TicketNotification)
.where(
TicketNotification.is_for_admin == True,
TicketNotification.is_read == False,
)
.values(is_read=True, read_at=datetime.now(UTC))
)
result = await db.execute(query)
await db.commit()
return result.rowcount
@staticmethod
async def mark_ticket_notifications_as_read(
db: AsyncSession, ticket_id: int, user_id: int, is_admin: bool = False
) -> int:
"""Mark all notifications for a specific ticket as read."""
query = (
update(TicketNotification)
.where(
TicketNotification.ticket_id == ticket_id,
TicketNotification.is_read == False,
)
.values(is_read=True, read_at=datetime.now(UTC))
)
if is_admin:
query = query.where(TicketNotification.is_for_admin == True)
else:
query = query.where(
TicketNotification.user_id == user_id,
TicketNotification.is_for_admin == False,
)
result = await db.execute(query)
await db.commit()
return result.rowcount
@staticmethod
async def create_admin_notification_for_new_ticket(db: AsyncSession, ticket: Ticket) -> TicketNotification | None:
"""Create notification for admins about new ticket."""
from app.services.support_settings_service import SupportSettingsService
if not SupportSettingsService.get_cabinet_admin_notifications_enabled():
return None
title = (ticket.title or '').strip()[:50]
message = f'Новый тикет #{ticket.id}: {title}'
return await TicketNotificationCRUD.create(
db=db,
ticket_id=ticket.id,
user_id=ticket.user_id,
notification_type='new_ticket',
message=message,
is_for_admin=True,
)
@staticmethod
async def create_user_notification_for_admin_reply(
db: AsyncSession, ticket: Ticket, reply_preview: str
) -> TicketNotification | None:
"""Create notification for user about admin reply."""
from app.services.support_settings_service import SupportSettingsService
if not SupportSettingsService.get_cabinet_user_notifications_enabled():
return None
preview = (reply_preview or '').strip()[:100]
message = f'Ответ на тикет #{ticket.id}: {preview}...'
return await TicketNotificationCRUD.create(
db=db,
ticket_id=ticket.id,
user_id=ticket.user_id,
notification_type='admin_reply',
message=message,
is_for_admin=False,
)
@staticmethod
async def create_admin_notification_for_user_reply(
db: AsyncSession, ticket: Ticket, reply_preview: str
) -> TicketNotification | None:
"""Create notification for admins about user reply."""
from app.services.support_settings_service import SupportSettingsService
if not SupportSettingsService.get_cabinet_admin_notifications_enabled():
return None
preview = (reply_preview or '').strip()[:100]
message = f'Ответ в тикете #{ticket.id}: {preview}...'
return await TicketNotificationCRUD.create(
db=db,
ticket_id=ticket.id,
user_id=ticket.user_id,
notification_type='user_reply',
message=message,
is_for_admin=True,
)