"""CRUD operations for TicketNotification."""

from datetime import UTC, datetime

import structlog
from sqlalchemy import desc, func, select, update
from sqlalchemy.ext.asyncio import AsyncSession
from sqlalchemy.orm import selectinload

from app.database.models import Ticket, TicketNotification


logger = structlog.get_logger(__name__)


class TicketNotificationCRUD:
    """CRUD operations for ticket notifications in cabinet."""

    @staticmethod
    async def get_by_id(db: AsyncSession, notification_id: int) -> TicketNotification | None:
        """Get notification by ID."""
        query = select(TicketNotification).where(TicketNotification.id == notification_id)
        result = await db.execute(query)
        return result.scalar_one_or_none()

    @staticmethod
    async def create(
        db: AsyncSession,
        ticket_id: int,
        user_id: int,
        notification_type: str,
        message: str | None = None,
        is_for_admin: bool = False,
    ) -> TicketNotification:
        """Create a new ticket notification."""
        notification = TicketNotification(
            ticket_id=ticket_id,
            user_id=user_id,
            notification_type=notification_type,
            message=message,
            is_for_admin=is_for_admin,
            is_read=False,
            created_at=datetime.now(UTC),
        )
        db.add(notification)
        await db.commit()
        await db.refresh(notification)
        return notification

    @staticmethod
    async def get_user_notifications(
        db: AsyncSession,
        user_id: int,
        unread_only: bool = False,
        limit: int = 50,
        offset: int = 0,
    ) -> list[TicketNotification]:
        """Get notifications for a user (not admin)."""
        query = (
            select(TicketNotification)
            .where(
                TicketNotification.user_id == user_id,
                TicketNotification.is_for_admin == False,
            )
            .options(selectinload(TicketNotification.ticket))
            .order_by(desc(TicketNotification.created_at))
        )

        if unread_only:
            query = query.where(TicketNotification.is_read == False)

        query = query.offset(offset).limit(limit)
        result = await db.execute(query)
        return list(result.scalars().all())

    @staticmethod
    async def get_admin_notifications(
        db: AsyncSession,
        unread_only: bool = False,
        limit: int = 50,
        offset: int = 0,
    ) -> list[TicketNotification]:
        """Get notifications for admins."""
        query = (
            select(TicketNotification)
            .where(TicketNotification.is_for_admin == True)
            .options(selectinload(TicketNotification.ticket))
            .order_by(desc(TicketNotification.created_at))
        )

        if unread_only:
            query = query.where(TicketNotification.is_read == False)

        query = query.offset(offset).limit(limit)
        result = await db.execute(query)
        return list(result.scalars().all())

    @staticmethod
    async def count_unread_user(db: AsyncSession, user_id: int) -> int:
        """Count unread notifications for a user."""
        query = (
            select(func.count())
            .select_from(TicketNotification)
            .where(
                TicketNotification.user_id == user_id,
                TicketNotification.is_for_admin == False,
                TicketNotification.is_read == False,
            )
        )
        result = await db.execute(query)
        return result.scalar() or 0

    @staticmethod
    async def count_unread_admin(db: AsyncSession) -> int:
        """Count unread notifications for admins."""
        query = (
            select(func.count())
            .select_from(TicketNotification)
            .where(
                TicketNotification.is_for_admin == True,
                TicketNotification.is_read == False,
            )
        )
        result = await db.execute(query)
        return result.scalar() or 0

    @staticmethod
    async def mark_as_read(db: AsyncSession, notification_id: int) -> bool:
        """Mark a notification as read."""
        query = (
            update(TicketNotification)
            .where(TicketNotification.id == notification_id)
            .values(is_read=True, read_at=datetime.now(UTC))
        )
        result = await db.execute(query)
        await db.commit()
        return result.rowcount > 0

    @staticmethod
    async def mark_all_as_read_user(db: AsyncSession, user_id: int) -> int:
        """Mark all notifications as read for a user."""
        query = (
            update(TicketNotification)
            .where(
                TicketNotification.user_id == user_id,
                TicketNotification.is_for_admin == False,
                TicketNotification.is_read == False,
            )
            .values(is_read=True, read_at=datetime.now(UTC))
        )
        result = await db.execute(query)
        await db.commit()
        return result.rowcount

    @staticmethod
    async def mark_all_as_read_admin(db: AsyncSession) -> int:
        """Mark all admin notifications as read."""
        query = (
            update(TicketNotification)
            .where(
                TicketNotification.is_for_admin == True,
                TicketNotification.is_read == False,
            )
            .values(is_read=True, read_at=datetime.now(UTC))
        )
        result = await db.execute(query)
        await db.commit()
        return result.rowcount

    @staticmethod
    async def mark_ticket_notifications_as_read(
        db: AsyncSession, ticket_id: int, user_id: int, is_admin: bool = False
    ) -> int:
        """Mark all notifications for a specific ticket as read."""
        query = (
            update(TicketNotification)
            .where(
                TicketNotification.ticket_id == ticket_id,
                TicketNotification.is_read == False,
            )
            .values(is_read=True, read_at=datetime.now(UTC))
        )

        if is_admin:
            query = query.where(TicketNotification.is_for_admin == True)
        else:
            query = query.where(
                TicketNotification.user_id == user_id,
                TicketNotification.is_for_admin == False,
            )

        result = await db.execute(query)
        await db.commit()
        return result.rowcount

    @staticmethod
    async def create_admin_notification_for_new_ticket(db: AsyncSession, ticket: Ticket) -> TicketNotification | None:
        """Create notification for admins about new ticket."""
        from app.services.support_settings_service import SupportSettingsService

        if not SupportSettingsService.get_cabinet_admin_notifications_enabled():
            return None

        title = (ticket.title or '').strip()[:50]
        message = f'Новый тикет #{ticket.id}: {title}'

        return await TicketNotificationCRUD.create(
            db=db,
            ticket_id=ticket.id,
            user_id=ticket.user_id,
            notification_type='new_ticket',
            message=message,
            is_for_admin=True,
        )

    @staticmethod
    async def create_user_notification_for_admin_reply(
        db: AsyncSession, ticket: Ticket, reply_preview: str
    ) -> TicketNotification | None:
        """Create notification for user about admin reply."""
        from app.services.support_settings_service import SupportSettingsService

        if not SupportSettingsService.get_cabinet_user_notifications_enabled():
            return None

        preview = (reply_preview or '').strip()[:100]
        message = f'Ответ на тикет #{ticket.id}: {preview}...'

        return await TicketNotificationCRUD.create(
            db=db,
            ticket_id=ticket.id,
            user_id=ticket.user_id,
            notification_type='admin_reply',
            message=message,
            is_for_admin=False,
        )

    @staticmethod
    async def create_admin_notification_for_user_reply(
        db: AsyncSession, ticket: Ticket, reply_preview: str
    ) -> TicketNotification | None:
        """Create notification for admins about user reply."""
        from app.services.support_settings_service import SupportSettingsService

        if not SupportSettingsService.get_cabinet_admin_notifications_enabled():
            return None

        preview = (reply_preview or '').strip()[:100]
        message = f'Ответ в тикете #{ticket.id}: {preview}...'

        return await TicketNotificationCRUD.create(
            db=db,
            ticket_id=ticket.id,
            user_id=ticket.user_id,
            notification_type='user_reply',
            message=message,
            is_for_admin=True,
        )
